(In this issue: Working internationally while meeting national requirements – a balancing act for multinational companies (an integrated system for international publishing groups); Book publishing in France: An industry with a long tradition that is reinventing itself; The Klopotek publishing solution for the Polish market; Strong back office with MediaSmart, powered by Klopotek; Cooperation in the area of business intelligence; Customers about the benefits of Klopotek SaaS; New Klopotek customers; From write-offs to value creation: Case Study Random House; New tools for making project handling even smoother; Digital Workflow in Production: a seminar powered by Klopotek; Publishers' Forum 2012)