Our customers had the opportunity to exchange their views on best practices in the publishing industry with colleagues and Klopotek consultants on the day preceding the CID, on 17 September. Venue for all International User Group sessions were the Klopotek BV Offices in Amsterdam. A pleasant evening event organized by Klopotek ensured relaxation between the two working sessions.

The International Customer Information Day is one in a line of events hosted by Klopotek to provide a forum for discussing trends and new IT solutions for the publishing industry – such as Production Forum in Berlin, Digital Asset Distribution for Book Publishers Conferences in London and New York, German and international user groups.

Registered customers may download our Customer Information Day presentations by simply logging into the Klopotek website. If you are a registered user and do not have access, please contact Klopotek Customer Services, phone +49.30.88453-200.

Klopotek business development
(presented by Inge Wilmes, Klopotek)

Editorial Planner – a creative playground
(presented by Samantha Grant, Taylor & Francis, UK)

Klopotek version planning
(presented by Werner Fischer, Klopotek Berlin)

The future of the Klopotek User Interface
(presented by Werner Fischer, Klopotek Berlin)

Klopotek’s first landing in North America
(presented by George Ricciardi, F.A. Davis, US)

Are you ready for online? Get inspired by version nine
(presented by Barbara Brüls, Klopotek Berlin)

Electronic Warehouse – cross-border business process integration
(presented by Dr. Rob Schrauwen, Elsevier, Netherlands)

Book trade standards in a digital world
(presented by Brian Green, EDItEUR and the International ISBN Agency, UK)

ViewPoint in real life
(presented by Sabine Schubert, Klopotek Berlin)

Business Objects – a strategic reporting tool for WPG
(presented by Susan Breeuwsma, WPG, Netherlands)

A global rollout and a tight deadline – implementing PPM in Elsevier
(presented by James Carne, Elsevier, UK)

Infinitas and Flexible Learning
(presented by Victor Brouwer, Infinitas Learning, Netherlands)

What makes Unicode unique?
(presented by Ruud Gerritsen, Klopotek Amsterdam)

Strategic roadmap for the Klopotek Fulfillment System
(presented by Karen Tiesling, Klopotek, North America)